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WhatsApp & Email Marketing Agency · India

Reach Customers Where They Actually Read — Convert Them Every Time

Media Sathi combines WhatsApp’s 98% open rate with Email’s unbeatable ROI into one seamless direct marketing system — automated, personalised, and built to drive repeat revenue for Indian businesses.

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— Two Channels. One Strategy

WhatsApp for Instant Action. Email for Lasting Relationships.

Most Indian businesses face these bottlenecks. Without a strategic content engine, competitors capture every buyer you should be closing.

— WhatsApp Marketing

Messages That Get Read in Minutes — Not Weeks

WhatsApp is the most used app in India. With 98% open rates and messages read within 3 minutes of delivery, it’s the most direct line between your brand and your customer — when done correctly through the official API.

Official WhatsApp Business API — verified, compliant, and scalable to millions of contacts without risk of bans
Rich media broadcasts — welcome sequences, abandoned cart recovery, order confirmations, and re-engagement journeysimages, PDFs, videos, product catalogues, and interactive buttons in every message
Automated flows — welcome sequences, abandoned cart recovery, order confirmations, and re-engagement journeys
Two-way conversations — chatbot-powered responses that qualify leads and capture enquiries 24/7
Segmented campaigns — messages personalised by purchase history, location, interests, and engagement level

start whatsapp marketing

— Email Marketing

Campaigns That Nurture, Convert and Keep Customers Coming Back

Email delivers the highest ROI of any marketing channel — ₹42 for every ₹1 spent. When done right, it’s not a newsletter, it’s a revenue engine — nurturing leads through personalised sequences, offers, and content that keeps your brand top of mind.

Branded email templates — custom HTML designs that look pixel-perfect on every device and email client
Automated drip sequences — welcome series, lead nurture flows, post-purchase journeys, and win-back campaigns
List segmentation & personalisation — right message to right subscriber based on behaviour, interests, and purchase history
A/B subject line testing — continuous optimisation of open rates, click rates, and conversions every campaign
Full analytics & reporting — open rate, CTR, conversions, revenue attributed, and list health insights monthly

start email marketing

— The Problem

Why Most Direct Marketing in India Fails to Convert

Brands pour money into ads but ignore the channels with the best ROI. Here’s what’s costing you revenue every single day.

Bulk Spam That Gets Blocked

Unverified WhatsApp blasts and generic email blasts destroy your sender reputation, land in spam, and get your number or domain blacklisted — wasting your list and your budget every time you send.

No Automation — All Manual Effort

Sending campaigns manually means you miss the critical moments — the abandoned cart at 2am, the welcome message that should have gone 5 minutes after sign-up. Revenue walks out the door while you sleep.

One-Size-Fits-All Messaging

Sending the same message to every subscriber ignores where they are in the buying journey. Cold leads, warm leads, and repeat buyers all need different messaging — and generic campaigns convert none of them well.

Zero Visibility on What's Working

Running campaigns without tracking open rates, click-throughs, and revenue attribution is marketing in the dark. Without data, you keep spending on what doesn't work and never scale what does.

— What We Deliver

Every Campaign Need. One Expert Team.

From API setup to automation flows to monthly campaign management — we handle everything so you can focus on running your business.

WhatsApp Broadcast Campaigns

Keyword-researched, long-form blog posts engineered to rank on Google page 1, establish thought leadership, and drive consistent organic traffic.

WhatsApp Automation & Chatbots

24/7 automated conversation flows — welcome messages, lead qualification, order updates, abandoned cart recovery, and appointment reminders — triggered by customer actions without any manual effort.

Email Campaign Management

Monthly email marketing campaigns — fully designed, written, and sent — with branded templates, compelling subject lines, segmented lists, and thorough performance reporting every month.

Email Automation & Drip Sequences

Automated email journeys that run without you — nurturing cold leads into buyers, converting trial users into customers, re-engaging lapsed subscribers, and welcoming new sign-ups with your best content.

WhatsApp + Email

List Building & Growth Strategy

Your list is your most valuable marketing asset. We build opted-in, high-quality subscriber bases through website pop-ups, lead magnets, QR codes, checkout flows, and social campaigns — no purchased lists, ever.

WhatsApp + Email

Analytics, Reporting & Optimisation

Detailed monthly performance reports across both channels — covering deliverability, open rates, click-throughs, conversions, revenue attributed, and actionable recommendations for continuous improvement.

— The Difference

We Don't Just Send Messages — We Build Revenue Machines

Any agency can send a broadcast. We build the full system — strategy, automation, content, and optimisation — that keeps converting on autopilot.

Official API Only

We use only the official WhatsApp Business API — no third-party bulk tools that risk bans and non-compliance with Meta's policies.

Full Automation Setup

We build flows that work while you sleep — welcome sequences, cart recovery, drip nurture, and re-engagement all running on autopilot from day one.

Strategy-Led Content

Every message we write is built around your goal — open rate, click, conversion, or retention — not just a pretty design. Words that work, every time.

Data-Driven Optimisation

We track everything — deliverability, open rates, revenue per campaign — and continuously A/B test to improve results month over month.

Omnichannel Sync

WhatsApp and Email working together — same message, right channel, right time — so leads get nurtured from every direction without overlap or contradiction.

— Our Workflow

From Onboarding to Revenue on Autopilot

A structured setup process so your campaigns are live, compliant, and converting within two weeks.

Strategy & Audience Audit

We start with your business goals, customer segments, existing list data, and competitor landscape — then map out a 90-day direct marketing strategy covering both WhatsApp and Email channels.

Setup & Integration

We set up your WhatsApp Business API account, configure your email marketing platform (Mailchimp, Klaviyo, or SendGrid), connect your CRM or eCommerce store, and verify your sender domain for maximum deliverability.

List Segmentation & Hygiene

We import, clean, and segment your existing contacts — removing bounces, duplicates, and unsubscribers — and set up opt-in flows to grow your list with genuinely interested prospects from day one.

Automation Flows Built

All core automation sequences are built and tested — welcome series, abandoned cart recovery, order updates, lead nurture drips, and re-engagement flows — before we go live on any broadcast campaign.

Campaign Creation & Launch

Monthly broadcast campaigns are written, designed, tested across devices and inboxes, and scheduled at optimal send times for your audience segment — with A/B variants for subject lines and WhatsApp message copy.

Reporting & Monthly Optimisation

Every month you receive a detailed performance report — open rates, clicks, conversions, revenue, list growth — alongside our recommendations for the next 30 days of improvements and tests.

— Proven Results

Numbers That Prove Direct Marketing Actually Works

Our content marketing campaigns consistently drive significant improvements in traffic, rankings, and revenue for clients across India.

WhatsApp Open Rate

20 %

Average open rate across client WhatsApp broadcast campaigns managed through the official API — compared to 18% for social media organic reach.

Email Marketing ROI

₹ 0 x

For every ₹1 spent on professionally managed email marketing, our clients average ₹42 in tracked revenue — the highest ROI of any digital channel.

Revenue with Both Channels

0 x

Brands running WhatsApp and Email together generate 3× more direct revenue than those using either channel in isolation — the power of omnichannel compounding.

— Full-Stack Direct Marketing

Everything You Need to Own the Inbox

Every retainer plan with Media Sathi is a complete, managed direct marketing system — not just campaign sends. Here’s what’s included every month.

WhatsApp Business API management account setup, template creation, Meta approval handling, and ongoing compliance monitoring
Branded email templates custom HTML designs matching your brand, optimised for mobile and all major email clients
Automation flows built and monitored welcome, cart recovery, nurture, and re-engagement journeys maintained and improved continuously
Monthly campaign copywriting persuasive, on-brand message copy for every broadcast, newsletter, and drip email written by our team
A/B testing every campaign ect lines, message variants, send times, and CTAs continuously tested to improve performance month on month
Monthly performance dashboard open rates, CTR, conversions, revenue attributed, list growth, and full deliverability health across both channels

— Transparent Pricing

Simple Plans. No Hidden Charges.

Whether you need one channel or both — every plan includes full setup, content, automation, and reporting. No surprises on your invoice.

Email Starter

For businesses ready to start email marketing with professional campaigns and basic automation.

₹

4,999

/mo

4 email campaigns/month

Custom branded email template

Welcome automation (3-step)

List segmentation setup

Monthly performance report

Up to 5,000 subscribers

Get Started →

Direct Marketing That Works for Every Industry

We research deeply before we write — so every piece resonates with your specific audience and industry buyer journey.

Education & EdTech

Courses · Coaching · Universities

Healthcare & Wellness

Hospitals · Clinics · Pharma

eCommerce & Retail

D2C · Marketplaces · FMCG

Real Estate

Developers · Brokers · PropTech

IT & SaaS

B2B Tech · Startups · Software

Finance & FinTech

Banking · Insurance · Investing

Food & Restaurants

QSR · Delivery · Cloud Kitchens

Ayurveda & D2C

Wellness · Beauty · Supplements

— Client Stories

Businesses That Own Their Audience Now

We were spending heavily on Meta ads. Media Sathi set up our WhatsApp broadcast and email drip together — within 60 days our direct channel revenue was higher than our paid ads revenue. We've since reduced our ad spend by 40% and grown our list to 18,000 contacts.

Sunita Agarwal

Founder, D2C Fashion Brand, Kanpur

Our coaching institute had 3,000 leads sitting untouched in a spreadsheet. Media Sathi built a WhatsApp + email nurture sequence in 2 weeks. By the end of the month, 340 of those leads had booked a demo call. That's 11% conversion from a cold list — unbelievable.

Rohit Verma

Director, EdTech Coaching Institute, Noida

The abandoned cart WhatsApp flow alone recovered ₹2.3 lakhs in lost revenue in its first month. We'd been ignoring this channel for years thinking it was too salesy. Media Sathi showed us how to do it tastefully — our unsubscribe rate is less than 0.3%.

Karan Sharma

Head of Growth, eCommerce Brand, Delhi

Trusted by India's Growing Brands

— FAQ

Frequently Asked Questions

What is the difference between WhatsApp marketing and Email marketing?

WhatsApp marketing uses the WhatsApp Business API to send personalised messages, offers, and updates directly to customers’ phones — achieving open rates above 90% with messages read within minutes. Email marketing sends branded newsletters, drip sequences, and promotional campaigns to a subscriber list — ideal for nurturing leads over longer journeys and delivering detailed content. Together they create a complete direct marketing system that reaches customers at every stage of the buying journey — instant attention with WhatsApp, deep relationship building with email.

Do you use the official WhatsApp Business API?

Yes, always. We set up and manage all WhatsApp campaigns exclusively through the official WhatsApp Business API via approved Meta Business Solution Providers. This ensures full compliance with WhatsApp’s policies, zero risk of account suspension or bans, and access to premium features like verified green-tick business profiles, rich media messages, interactive buttons, and detailed analytics. We never use unofficial bulk messaging tools or third-party workarounds.

How do you build email and WhatsApp subscriber lists?

We help you build genuinely opted-in lists through website pop-ups, lead magnets (free guides, discount codes, checklists), landing pages, QR codes, checkout opt-ins, and social media campaigns. We never use purchased, scraped, or rented lists — all subscribers are opted in willingly, which means better deliverability, higher engagement rates, and zero compliance risk under TRAI regulations and Meta’s WhatsApp policies. A clean, engaged list outperforms a large dirty one every time.

What open rates can we expect from your campaigns?

WhatsApp messages managed through the official API achieve average open rates of 85–98% — significantly higher than any other marketing channel. Professionally managed email campaigns for Indian audiences typically achieve 28–42% open rates, compared to the industry average of 18–22%. Results vary by industry, list quality, and message relevance, but we set realistic benchmarks based on your sector at the start and share detailed monthly reporting so you always know exactly how campaigns are performing and what we’re doing to improve them.

What is the cost of WhatsApp and Email marketing at Media Sathi?

Our combined WhatsApp + Email marketing packages start at Rs 6,999 per month — this is our most popular plan as it delivers the best results by using both channels together. Standalone email marketing starts at Rs 3,999 per month and standalone WhatsApp marketing starts at Rs 4,499 per month. Enterprise packages for high-volume sending, complex automation, or white-label requirements are custom-priced. Every plan includes setup, strategy, content creation, automation build, and monthly reporting — transparent pricing with no hidden charges.

Ready to Own Your Audience and Stop Renting Attention?

Get a free strategy call — we’ll audit your current direct marketing setup and show you exactly how to turn WhatsApp and Email into your most powerful revenue channel.