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WhatsApp & Email Marketing Services That Turn Contacts Into Customers

Your customers read WhatsApp within minutes and check email every day. Media Sathi helps you use both — the right way — to welcome new leads, recover lost sales and bring buyers back, all from one permission-based strategy. No scraped lists, no spam. Just messages people opted in to receive and are glad to open.

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WhatsApp and email marketing, run as one retention engine

Most businesses spend heavily to win a customer once, then never speak to them again. WhatsApp and email marketing fix that. WhatsApp gives you near-instant reach and conversational immediacy; email gives you an owned audience, richer storytelling and near-zero cost per send. Used together, they turn one-time buyers and cold leads into a list you can reach any time — without paying an ad platform for the privilege.

At Media Sathi, this is not “bulk blasting.” We build opt-in messaging programmes: the welcome flow, the offer broadcast, the abandoned-cart nudge, the re-engagement sequence — planned, written, automated and measured as one system.

Why WhatsApp and email marketing matters for your business

Sell to people who already trust you

Reaching an existing contact is far cheaper than winning a new one through ads.

Recover revenue you are losing

Abandoned carts, unfinished enquiries and lapsed customers can be brought back automatically.

Respond while intent is hot

Instant WhatsApp follow-up to a new lead beats an email opened hours later.

Own your audience

An opt-in list is an asset you keep — unlike ad reach you rent month to month.

Stay top of mind

Consistent, useful messaging keeps your brand present between purchases.

What Media Sathi Offers

We deliver WhatsApp and email as one coordinated service, built on a single contact list, one consent framework and one reporting view.

WhatsApp Marketing

WhatsApp Business Platform and API setup through an official Business Solution Provider
Message template design, copywriting and submission for approval (marketing, utility and authentication categories)
Opt-in collection built into your website, ads and checkout
Broadcasts to segmented, opted-in audiences
Automated flows — welcome, order and delivery updates, abandoned cart, appointment reminders, re-engagement
Click-to-WhatsApp ad follow-up and lead qualification
Handoff to a human for support conversations, with saved replies and tags

Shared foundation

Email marketing

— Full Transparency

What you get

Why choose Media Sathi

Permission-first, always

We build opt-in lists you own — never scraped or purchased bulk numbers that damage your brand and your WhatsApp quality rating.

Two channels, one strategy

WhatsApp and email are planned together, not run by two disconnected vendors.

Built on the official WhatsApp Business API

Proper setup, approved templates and compliant sending — not grey-market blasting that gets numbers banned.

Automation, not just broadcasts

Flows that recover sales and nurture leads while you sleep.

Transparent reporting

You see delivery, opens, clicks, replies and conversions — and what we are changing next.

A genuine partner

Sathi means companion. We work as an accountable extension of your team, from our Kanpur base and delivery teams in Noida and Jaipur.

How It Works

Audit & strategy

We review your existing lists, tools, opt-ins and customer journey, then map where WhatsApp and email will add the most revenue.

Setup & compliance

We configure the WhatsApp Business API and your email platform, fix deliverability, and build a clean opt-in and consent flow.

Segmentation & content

We organise your contacts into meaningful segments and produce the templates, emails and copy.

Automation build

We create and test the flows — welcome, cart recovery, reminders, nurture and win-back — so they run without manual effort.

Launch & broadcast

We go live with campaigns and scheduled broadcasts to the right segments at the right time.

Optimise & report

We test, refine and report every month, doubling down on what drives replies and sales.

Who we work with

Our WhatsApp and email programmes suit businesses with something to sell again and a reason to stay in touch:

Education & EdTech

Courses · Coaching · Universities

Healthcare & Wellness

Hospitals · Clinics · Pharma

eCommerce & Retail

D2C · Marketplaces · FMCG

Real Estate

Developers · Brokers · PropTech

IT & SaaS

B2B Tech · Startups · Software

Finance & FinTech

Banking · Insurance · Investing

Food & Restaurants

QSR · Delivery · Cloud Kitchens

Ayurveda & D2C

Wellness · Beauty · Supplements

— Full Transparency

Built for permission, not spam

WhatsApp and email both reward businesses that respect consent — and punish those that do not. Buying a list and blasting it gets numbers banned, emails sent to spam and brands distrusted. We build the opposite:

This is slower to start than bulk blasting — and far more valuable, because it keeps your channels alive and your customers listening.

Get a Free Messaging Audit

Trusted by India's Growing Brands

Proof & Trust

Media Sathi is a results-driven digital marketing agency headquartered in Kanpur, with delivery teams in Noida and Jaipur, serving clients across Delhi NCR and India. We work with brands across pharmaceuticals, education, manufacturing, jewellery, logistics and more.

Average open rate across client WhatsApp broadcast campaigns managed through the official API — compared to 18% for social media organic reach.

For every ₹1 spent on professionally managed email marketing, our clients average ₹42 in tracked revenue — the highest ROI of any digital channel.

Brands running WhatsApp and Email together generate 3× more direct revenue than those using either channel in isolation — the power of omnichannel compounding.

Frequently Asked Questions

Everything you need to know before investing in performance marketing.

Q1- What is WhatsApp and email marketing?

It is the practice of reaching customers who have opted in, on WhatsApp and by email, with a mix of broadcasts and automated messages — welcomes, offers, reminders, cart recovery and re-engagement — to drive repeat sales and stronger relationships.

Q2- Do I need customer opt-in? Is it legal in India?

Yes — both channels need permission to message people, and WhatsApp in particular requires opt-in and approved templates on its Business Platform. We build consent collection into your website, ads and checkout so your marketing stays aligned with platform policies and India’s data-protection expectations. Media Sathi is not a law firm; for formal legal sign-off, consult your compliance advisor.

Q3- What is the WhatsApp Business API and do I need it?

The WhatsApp Business API (part of the WhatsApp Business Platform) lets businesses send templated broadcasts, run automation and integrate WhatsApp with other tools at scale — beyond the free WhatsApp Business app. If you want reliable, compliant messaging to a growing list, you will typically need it, set up through an official provider. We handle that setup for you.

Q4- Can you connect WhatsApp and email to my CRM and website?

In most cases, yes. We integrate with common CRMs, eCommerce platforms and website forms so contacts, events (like a purchase or an abandoned cart) and opt-ins flow automatically into your messaging.

Q5- How much does WhatsApp and email marketing cost?

Pricing depends on your list size, the number of channels and flows, message volume and whether you need content produced each month. WhatsApp API messaging also carries per-message platform charges set by WhatsApp. We scope a plan to your goals and share a clear proposal — with no hidden fees.

Q6- How soon will I see results?

Automated flows such as welcome and cart recovery can start driving activity within the first few weeks of going live. Broadcast performance and list growth build over the following months as segments, content and timing are refined. We set honest expectations up front and do not promise guaranteed sales.

Q7- Do you write the messages and design the emails, or just set up the tools?

Both. We handle strategy, setup and compliance, and we also write the copy and design the emails and templates — so you get a running programme, not just an empty account.

Q8- WhatsApp or email — which should I use?

Usually both. WhatsApp wins on immediacy and open rates for time-sensitive nudges; email wins on depth, storytelling and cost for newsletters and longer nurture. We pick the right channel for each message rather than forcing everything down one.

Ready to turn your contacts into repeat customers?

Let us set up WhatsApp and email marketing that people actually opt into — and that actually sells. Start with a free audit of your lists, tools and opportunities.

get free Messaging Audit